Managed IT services & consulting
IT that runs quietly in the background — so your business doesn’t stop.
Infracore IT looks after your Microsoft 365, cloud, devices and security under one fixed monthly plan, with a service desk that answers and engineers who fix things properly the first time.
- Fixed monthly pricing
- No lock-in contracts
- Microsoft-stack specialists
- Endpoints patchedCompliant
- Backups verifiedLast night
- MFA enforcedAll users
- Defender alerts0 open
- Licences right-sizedReview due
The platforms we design, run and secure every day
Microsoft 365AzureEntra IDIntuneDefenderWindows ServerSharePoint & Teams
What we do
Everything your business needs from IT, under one roof
Pick a fully managed plan or bring us in for a specific project. Either way you get one accountable partner instead of a tangle of vendors.
Managed IT support
A local service desk, proactive monitoring and patching for every user and device — one predictable monthly fee.
Microsoft 365 & Azure
Migrations, tenant hardening, Teams and SharePoint done right, and Azure infrastructure that is sized and costed sensibly.
Cyber security
Essential Eight uplift, Defender and Intune policies, MFA and conditional access, plus staff phishing awareness.
Backup & disaster recovery
Microsoft 365 and server backups that are tested — with documented recovery times you can tell your insurer about.
Infrastructure & networks
Servers, Wi-Fi, firewalls and site connectivity designed for uptime, documented, and handed over cleanly.
IT strategy & vCIO
Roadmaps, budgets, vendor management and governance — senior IT leadership without a full-time salary.
Why Infracore
Service delivery with real commitments behind it
We come from enterprise IT operations and service management. That discipline — clear SLAs, proper change control, honest reporting — is what we bring to every client, whatever their size.
ITIL-aligned service delivery
Incident, problem and change management run to a defined process — not whoever happens to be free.
Engineers who know your business
A named account lead and documented environment, so you never have to explain your setup twice.
Reporting you can act on
Clear monthly reporting on tickets, SLAs, security posture and licence spend.
15 min
Target response for critical incidents
1 day
Target response for standard requests
Monthly
Service reports with SLA and ticket trends
Quarterly
Business reviews and IT roadmap updates
How it works
Switching IT providers, without the disruption
01
Discover
A free health check of your devices, Microsoft 365 tenant, backups and security settings.
02
Plan
A plain-English report with risks ranked, quick wins, and a fixed monthly proposal.
03
Onboard
We document everything, deploy monitoring and close the urgent gaps — usually within 30 days.
04
Improve
Ongoing support, monthly reporting and quarterly reviews against your IT roadmap.
Plans
Simple per-user pricing. No surprises.
Every plan includes onboarding, documentation and a named account lead. Prices per user, per month, ex GST.
Essentials
$89/user/month
Monitoring, patching and remote help for small teams.
- Remote service desk, business hours
- Device monitoring & patching
- Microsoft 365 user administration
- Managed antivirus (Defender)
- Monthly service report
Most popular
Business
$139/user/month
Fully managed IT and security for growing businesses.
- Everything in Essentials
- Unlimited remote & onsite support
- Microsoft 365 backup
- Intune device management & MFA
- Essential Eight baseline
- Quarterly business review
Complete
$189/user/month
For businesses where downtime and risk are not an option.
- Everything in Business
- 24/7 critical incident response
- Managed detection & response
- Server & Azure infrastructure management
- Named vCIO and IT roadmap
- Annual DR test
Need a one-off project, a migration or an hourly block instead? Talk to us.
Not sure where your IT stands?
Book a free, no-obligation IT health check. You’ll get a short report on your biggest risks and quick wins — yours to keep either way.